AGB
Allgemeine Geschäftsbedingungen — General Terms and Conditions
§ 1 Scope
These General Terms and Conditions (GTC) apply to all contracts concluded between Floovo (“Provider”) and the customer (“Studio Owner”) regarding the use of the Floovo studio management platform.
§ 2 Services
2.1 Floovo provides a cloud-based studio management platform (“SaaS”) that includes booking management, member management, credit systems, payment processing, and analytics.
2.2 The scope of services depends on the selected plan (Starter, Professional, or Enterprise).
2.3 Floovo strives for 99.9% availability but does not guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance.
§ 3 Registration & Account
3.1 To use Floovo, the Studio Owner must create an account with accurate and complete information.
3.2 The Studio Owner is responsible for maintaining the confidentiality of their login credentials.
3.3 The Studio Owner must be at least 18 years old and have the legal capacity to enter into binding contracts.
§ 4 Pricing & Payment
4.1 The prices for the respective plans are displayed on the website. All prices are net prices plus applicable VAT.
4.2 Payment is processed monthly or annually in advance via Mollie.
4.3 The Starter plan is free of charge with limited features.
4.4 Price changes will be announced at least 30 days in advance.
§ 5 Term & Cancellation
5.1 The contract is concluded for an indefinite period.
5.2 Monthly plans can be cancelled at any time with effect from the end of the current billing period.
5.3 Annual plans can be cancelled with a notice period of 30 days before the end of the annual term.
5.4 The right to extraordinary termination for good cause remains unaffected.
§ 6 Data Protection
Data processing is carried out in accordance with our Privacy Policy. A data processing agreement (DPA) in accordance with Art. 28 GDPR will be provided upon request.
§ 7 Liability
7.1 Floovo is liable without limitation for intent and gross negligence.
7.2 In the case of slight negligence, Floovo is only liable for the breach of essential contractual obligations and limited to foreseeable, typically occurring damage.
7.3 Liability for data loss is limited to the typical recovery costs that would have arisen with regular and risk-appropriate data backups.
§ 8 Final Provisions
8.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
8.2 Should individual provisions be invalid, the validity of the remaining provisions shall remain unaffected.
8.3 Changes to these GTC will be communicated to the Studio Owner at least 30 days before they take effect.